Last updated 20 September 2026
How can we help?
Get help with your account, records, subscription or a connected service.
Contact support
Email support@tamias.xyz. Include the page you were using, what happened and the approximate time. Redact bank details and tax identifiers from screenshots. We will investigate and reply by email.
Security issues
Report suspected vulnerabilities or unauthorised access to security@tamias.xyz. Give enough detail to reproduce the issue without including other people’s records or secrets. Do not test against other users or disrupt the live service. We aim to acknowledge security reports within three business days.
Privacy, exports and account closure
Contact support to request a copy of your information, correct records or close your account. We may verify your identity. Read our privacy policy for details.
Accessibility
If a screen or interaction prevents you using Tamias, tell us the page, your browser and any assistive technology you use. We will work with you to provide an accessible way to complete the task.
Postal contact
Erlin Hoxha trading as Tamias
Studio 24, London Fields East Side, London E8 3SA